What is covered in our 6 month Warranty:
Throughout the warranty period, we ensure coverage for Handbags that exhibit defects in materials or craftsmanship under normal usage. If the materials or assembly do not meet our standards, we'll provide a replacement. In the rare event of such an issue, product replacement will be at our discretion.
Product Care:
Congratulations on your exquisite leather handbag from Cross Nation! To ensure it remains a cherished companion for years to come, follow these simple care instructions:
1. Regular Cleaning:
Use a soft, damp cloth to wipe away dust and dirt. Gently rub the surface in a circular motion. For stubborn stains, a mild detergent can be used. Always test in an inconspicuous area first.
2. Avoiding Moisture:
Leather and excessive moisture do not mix well. If your handbag gets wet, blot it with a clean, dry cloth and allow it to air dry naturally.
3. Protect from Sunlight:
Prolonged exposure to direct sunlight can lead to fading and damage. Store your handbag in a cool, shaded place when not in use.
4. Be Cautious with Sharp Objects:
Avoid contact with sharp objects or rough surfaces to prevent scratches or punctures.
5. Storage:
When not in use, stuff your handbag with tissue paper to help it maintain its shape. Store it in a dust bag to protect it from dust and light.
6. Handle with Clean Hands:
Avoid handling your handbag with dirty or oily hands, as this can transfer residue onto the leather.
Before using any cleaning or conditioning product, test it on a small, inconspicuous area of the handbag to ensure it does not cause any damage.
Remember, each leather handbag is unique and may require specific care. Following these guidelines will help preserve the beauty and quality of your handbag, allowing you to enjoy it for years to come. If you have any further questions or concerns, don't hesitate to contact us at hello@crossnation.co.